Shipping policy

Unless a different delivery time is specified in the product description in the online shop, shipping will take place within 2 - 5 working days after receipt of payment to the delivery address specified.

Delivery takes place throughout Austria for a flat shipping and packaging fee of 3.90 euros per order. For deliveries to the rest of the EU (except Austria) a flat shipping and packaging fee of 14.90 euros will be charged. 

All information regarding delivery times is intended as a guideline and is to be viewed as non-binding and without guarantee. Deliveries are made uninsured.

In the case of cross-border deliveries, additional charges (such as customs duties) may have to be paid by the customer in individual cases. When making deliveries abroad, the customer is responsible for observing any customs regulations, import regulations, and the laws of the respective country.

Deliveries are mostly made with DPD or Austrian Post. If necessary, comparable delivery services can be accessed.